During the COVID-19 pandemic, all patients who had Medicaid were protected during the Public Health Emergency and had continuous coverage. However, now that the Public Health Emergency has ended, this signifies the end of continuous coverage. Medicaid is now conducting new enrollments and determinations for all patients by sending out letters and applications to fill out and return. The Medicaid coverage update process began on April 1, 2023, and will continue over the next 12 months in the Commonwealth of Virginia.
While this process is intended to ensure that patients continue to receive necessary coverage, Medicaid patients who do not regularly update their contact information may not be receiving these notices. Failure to follow through with this paperwork can result in the patient losing their Medicaid coverage 30 days after their due date.
Update Your Contact Information
To avoid losing Medicaid coverage, patients should ensure that their contact information is up-to-date.
How to Update
There are 4 ways to update your contact information:
- Call Cover Virginia at 1-855-242-8282
- Visit commonhelp.virginia.gov
- Contact your local Department of Social Services office
- Contact your Medicaid/FAMIS Managed Care Organization (MCO)
It is important for Medicaid patients to understand the critical nature of this situation and to take steps to update their contact information and complete the necessary paperwork to maintain their coverage. Losing Medicaid coverage can have severe consequences, so it is crucial for patients to stay informed and act as needed. This process is designed to ensure that all patients have access to the healthcare coverage they need, but it is up to patients to ensure that they stay informed and up-to-date to protect their coverage.
Loss of Medicaid Coverage Grace-Period
We know that the loss of coverage can have devastating consequences. However, patients who lose their Medicaid coverage have a 90-day window after losing their coverage to apply for reconsideration. This is a crucial opportunity for patients to regain their coverage, but it is important to note that this process can take time and is not guaranteed. The best route to take is to be proactive and update your information prior to losing coverage.
It's important for Medicaid patients to stay informed and keep their contact information up-to-date, so as not to lose coverage. Patients can update their information by contacting a variety of entities. Stay proactive and if you have any additional questions, feel free to call Cover Virginia at 1-855-242-8282.
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